Delivery and collection policy

We offer several delivery options to suit your needs, including standard delivery, express delivery, and in-store pickup.

Delivery charges may vary depending on the size and weight of the items, as well as the delivery location. These charges will be clearly stated at the time of purchase.

Customers will be provided with an estimated delivery date at the time of purchase, and we will strive to meet this deadline to the best of our ability.

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Express delivery options are available for customers who require their items more urgently.

Standard delivery typically takes 3-5 business days to arrive after the order has been processed.

Upon delivery, please inspect the items for any damage and notify the delivery team immediately if you notice any issues.

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On the day of delivery, our team will carefully transport your items to your specified location.

Our delivery team will contact you to schedule a convenient delivery time.

We reserve the right to refuse delivery to locations that we deem unsafe or inaccessible.

Deliveries are typically made to ground floor locations only. Additional charges may apply for deliveries to upper floors or locations with difficult access.

Items must be collected within 7 days of purchase. After this period, storage fees may apply.

Please bring a valid form of identification and your order confirmation email when collecting your items.

Customers may choose to collect their items in-store instead of opting for delivery.

Please refer to our returns and exchange policy for information on returning or exchanging items purchased from our showroom.

If you have any questions or concerns regarding our delivery and collection policy, please don't hesitate to contact our customer support team for assistance.